Velocity
Support
Help with Velocity on iPhone. For purchase issues, include your Apple ID email and approximate purchase date.
Frequently asked questions
- Do I need an account?
- No. Velocity works entirely on your device without sign-in.
- How does the free trial work?
- You get 7 days of full access from first launch. The trial is managed in the app (not a StoreKit subscription). After it ends, unlock forever with a one-time $4.99 purchase.
- Is this a subscription?
- No. Velocity Pro is a one-time non-consumable purchase processed by Apple.
- How do I restore my purchase?
- Open Settings → Access → "Restore purchases", or tap "Restore Purchase" on the paywall.
- Where is my data stored?
- Reading progress, settings, and imported library items are stored locally on your iPhone.
- How do I request a refund?
- Purchases are handled by Apple via reportaproblem.apple.com or your Apple ID purchase history.
See also our Privacy Policy.